Privacy Policy
This Privacy Policy ("Policy") describes how The Content Labs LLC ("we," "us," or "our") collects, uses, discloses, and protects personal data of our customers and website visitors. This Policy applies to personal data under our control, including information collected through our website, services, and any third-party providers we engage. This Policy is specifically construed under the laws of the United States and is designed to comply with relevant privacy regulations.
A. Information We Collect
We collect different types of personal information depending on how you interact with us. The data we may collect includes:
Personal Identifiers: Name, email address, phone number, mailing address, business name, and business location.
Financial Information: Payment details if you purchase our services (processed securely through third-party payment processors like Stripe or PayPal).
Online Identifiers: IP address, device type, browser type, and approximate geolocation when you visit our website.
Social Media Information: If you connect with us via social media, we may collect your username and related public profile information.
Voice Recordings: If you book a consultation call with us, we may record the conversation for quality assurance and training purposes.
We only collect personal data
voluntarily provided by you
through our website forms, consultations, purchases, and direct communications.
B. How We Use Your Personal Data
We use your personal data to:
Provide and deliver the services you request.
Communicate with you regarding our products, services, and updates.
Process payments and manage transactions.
Improve our services and customer experience.
Conduct marketing and advertising (only with your consent).
Comply with legal obligations and regulatory requirements.
We do not sell your personal data to third parties.
C. Sharing Your Data with Third Parties
We may disclose your personal data in the following cases:
To third-party service providers (e.g., payment processors, CRM tools, email marketing services) to support our business operations.
To law enforcement or regulatory bodies when required by law.
To prevent fraud, security issues, or legal violations.
All third-party providers are required to maintain strict confidentiality and only use your data to provide services for us.
D. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These technologies help us:
Analyze website traffic and user behavior.
Personalize content and marketing efforts.
Secure our website from fraudulent activity.
You can control cookie settings in your browser. Disabling cookies may affect some website functionality.
E. Voice & Call Recordings
When you book a call with us (via phone, Zoom, or another platform), the conversation may be recorded for training and quality assurance purposes. By scheduling a call, you
consent to the recording.
You may withdraw consent at any time by ending the call. However, withdrawing consent may impact our ability to provide certain services.
F. Email, Communication & Opt-Out Rights
We may send you emails and texts about:
Your booked appointments.
Product updates and promotions.
Industry-related insights.
You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us at [email protected].
G. Data Security & Retention
We take reasonable precautions to protect your personal data from unauthorized access, misuse, or disclosure. However, no data transmission over the internet is 100% secure.
We retain your personal data only as long as necessary to fulfill its intended purpose or comply with legal obligations.
H. Rights of California Residents (CCPA Compliance)
If you are a California resident, you have the right to:
Request access to the personal data we collect about you.
Request deletion of your personal information.
Opt-out of data sharing for advertising purposes.
To exercise your rights, please contact us at [email protected] with "CCPA Request" in the subject line. We will respond to verified requests within 30 days.
I. Changes to This Privacy Policy
We may update this Policy periodically. The "Last Updated" date at the top indicates the most recent revision. Continued use of our services after changes are posted means you accept the updated terms.
J. Contact Information
For any questions about this Privacy Policy or to exercise your rights, contact us at:
📍The Content Labs LLC
📍 3792 Poppleton CT, Troy, Michigan 48084
📧Email: